Careers

Xirrus has assembled a team of industry veterans with the expertise needed to represent a revolution in Wi-Fi equipment and is the changing the face of wireless networking in the enterprise by enabling new applications and productivity enhancements to take hold like never before. If you are interested in a fast-paced, team-orientated environment, then Xirrus is the place for you. We currently have the following positions open:

Customer Support Engineer

The Xirrus Customer Support Engineer is responsible for providing post-sales technical support to customers. This role is focused on the expedient resolution of technical issues to ensure complete customer satisfaction in the ongoing Xirrus-customer relationship.

Responsibilities:

Level 2 customer support via phone, email, online, and on-site contact
Replication of customer issues in a test lab environment
Technical issue tracking via CRM software
Self-help support documentation development
Occasional travel required

Requirements:

BS/BA degree preferred
3-5 years or more experience in customer service roles
Demonstrated ability to analyze and troubleshoot problems to resolution
Extensive experience with both wired and wireless networking
Experience with VLANs, 802.1x/RADIUS, SNMP management
Excellent oral and written communication skills
Strong work ethic
Requires CWNA certification within 3 months of starting position

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Wi-Fi Technician - Field

The Wi-Fi Technician is responsible for performing wireless site surveys and installation at customer sites. This role includes traveling to customer sites (including international) and performing site surveys, installations, system upgrades, generating post activity reports and additional activities as required - all while ensuring complete customer satisfaction in the ongoing Xirrus-customer relationship.

Locations:

Multiple nationwide positions available

Responsibilities:

Independent national and international travel
Use standard Wi-Fi survey tools to provide coverage analysis
Generation of site survey reports
Physical install and configuration of Xirrus Wi-Fi Arrays
Generation of ‘As Built’ installation reports
50-75% travel required, some with short notice
Ability to pass basic background check
Other duties as assigned by Application Engineering Manager

Requirements:

IP networking background
Working knowledge Wi-Fi
Ability to use standard hand tools
Strict attention to detail
Good oral and written communication skills

Education:

BSEE, BSCS or similar preferred
Requires CWNA certification within 6 months of starting position

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Regional Manager - Sales

The Regional Manager is the front line sales professional at Xirrus. He/she is assigned a sales region and are responsible for all Xirrus business activities in their assigned geography and is expected to become a Wi-Fi Expert.

Locations:

Houston, Texas
Salt Lake City, Utah
Washington DC
San Francisco, California

Requirements:

Excellent knowledge of networking
Strong work ethic and prospecting skills
Strong overall communication skills
3 or more years of sales experience
BS/BA degree preferred

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Channel Manager - Sales

The Channel Manager is tasked with building and managing channel sales and other business activities in their assigned respective geography and is expected to become a Wi-Fi Expert.

Locations:

Eastern United States
Western United States

Requirements:

Excellent knowledge of networking
Strong work ethic and prospecting skills
Strong overall communication skills
3 or more years of sales experience
BS/BA degree preferred

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A/P Specialist

The Accounting Assistant performs a wide variety of Accounts Payable and Accounts Receivable responsibilities. Responsible for processing Accounts Payable and Accounts Receivable transactions; collection of delinquent accounts receivable and performance of related analysis together with routine credit investigation analyses and journal entries and other associated task including monthly A/P journal entries.

Job Results:

Match invoices with receipts
Verify PO pricing, quantity. Correct any calculation errors and notifies vendors
Verify receipts and process employee's Expense Reports
Process check request and petty cash transactions
Run D&B on all new customers
Obtain W-9 form from all vendors and customers
Process invoices daily
Maintain vendor and customer relationships as it relates to payments and collections
Process weekly disbursements as approved by Controller
Match invoice check and related documents for signature
Mail signed checks to vendors after separating internal from external documents
Maintain file of paid voucher packages
Perform related duties as requested by Controller

Measurement of Success:

All invoices are and expenses are accurately classified; and transactions are accurately entered
Un-entered invoices, expenses are accrued monthly
Accounts receivable collection is timely

Requirements:

Bachelor's Degree with two or more years experience in accounting
Must demonstrate the flexibility to work in a fast paced, high-growth technology company and be able to handle multiple tasks
Strong organizational, analytical and problem-solving skills
Strong oral and written communication skills
Strong computer skills in MS Excel, Word, and PowerPoint, as well as enterprise accounting software (Expandable helpful)
Must demonstrate ability to prioritize and manage workload
Manufacturing experience is a plus
Must be able to work standard business hours with flexibility to work extended hours to meet workload requirements and project-related deadlines

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Marketing Manager - United Kingdom

As a Marketing Manager you will have the opportunity to visit and build business relationships with IT professionals identified by the Marketing/Sales team on a regular basis. You will also distribute promotional materials for maximum impact.

Organize logistics for Regional Trade Shows
Follow up with leads from (inbound calls/emails, events, webinars, lead gen programs)
Execute an effective call/visit plan provided by Xirrus corporate marketing or local sales
Database Mining – continually updating contact information for target audience through web research, etc.
Lead generation programs, including but not limited to webinars, newsletter sponsorships, exclusive email blasts, web banner placement, advertising
Work with fulfillment house to execute direct mail campaign
Email template design/text
Utilize reporting tools provided to achieve territorial goals
Communicate and collaborate with Territory Managers and Marketing Director on goals, ideas and challenges
Visit and build business relationships with assigned prospects
Taking the opportunity to prospect for new business; walk-in delivery of brochure, acquisition or update proper contact information for Wi-Fi IT party (business card or phone number/name/email as provided by receptionist or other party within organization)
Utilize your customer focused selling skills; learn and communicate high level company overview
Obtain leads and coordinate with the Territory Manager to progress the relationship towards a real opportunity
Assist the Marketing Director and Territory Manager in any additional projects (i.e. attend seminars, tradeshows or other events to staff booth and network.)
Remain in compliance with Drivers Safety Guidelines, and your personal automobile insurance coverage requirement

Relationships and Roles

Demonstrate ability to interact and cooperate with all company employees
Build trust, value others, communicate effectively, focus on the prospect, collaborate with others, solve problems creatively and demonstrate high integrity
Maintain professional internal and external relationships that meet company core values
Maintain effective working team relationships with all support departments

Requirements:

Must have demonstrated ability to promote goods, be assertive and persuasive
Demonstrated effective organizational and communication skills required, as well as the ability to work as directed
Strong understanding of customer and market dynamics
Must have own transportation with proper insurance and cell phone
Experience in Microsoft Excel recommended but not required

Education:

2 or 4 year degree or 5-7 years of work or military experience

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Wi-Fi Technician – Customer Support

The Wi-Fi Technician is responsible for providing pre- and post-sales technical support to prospects and customers. This role includes the resolving of technical issues and the delivery of technical services to customers – all while ensuring complete customer satisfaction in the ongoing Xirrus-customer relationship.

Responsibilities:

Level 1 customer support via phone, email, and online contact
Technical issue tracking via CRM software
Processing of returned/repaired equipment
Knowledge Base development
Delivery of technical services at customer sites
Some travel required
Other duties as assigned by Customer Support Manager

Requirements:

BS/BA degree preferred
Working knowledge of MS Office
Good oral and written communication skills
Strong work ethic
Requires CWNA certification within 3 months of starting position

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Java Development Engineer

The Java Development Engineer is responsible for the design and implementation of Java-based server applications for the Xirrus Network Management System, an NMS system providing control for the Xirrus Wi-Fi Array. The ideal candidate is self-motivated and comfortable working in a small, agile team.

Essential Job Functions:

Participate in the design and development of multi-tier, server-based wireless network monitoring applications, with an emphasis on evolving the current application to one that is highly availabile/scalable and robust.
Participate with marketing personnel to evaluate feature requests and propose solutions.
Produce prototypes to evaluate design options.
Work closely with UI development team members to develop overall architecture.
Coordinate with third-party organizations on joint projects.

Requirements:

Demonstrated experience in consistent delivery of a software product across multiple product development cycles.
Hands on experience with designing/implementing/re-factoring highly available/scalable application servers.
Fluency with multi-threaded idioms and high-performance design patterns.
Working knowledge of standard Java technologies and libraries.
Working knowledge of database technology, including SQL, stored procedures, and transactional concepts.
Working knowledge of application server technologies such as JSP, servlets, etc.
Knowledge of XML technologies including XML, DTD, XSL, XPath, XML Schema.
Familiarity with both Linux and Windows operating environments.
Minimum of five years software development experience.
BS in Computer Science, or equivalent.

Other Skills/Abilities

Knowledge of Java UI technologies such as Swing is a plus.
Some knowledge of common application frameworks is useful: JSF, JBoss, ASP.NET, etc.
Familiarity with network concepts in general and Wi-Fi concepts in particular is an advantage.
Knowledge of network protocols, especially SNMP, is highly desirable.
UML familiarity is preferred.
General knowledge of design patterns is desirable.
Previous experience in agile development methods a plus.
Previous experience with C/C++/Python/Perl is a plus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Sr. Hardware Engineer

This hardware engineering position reports to our Director of Hardware Engineering and is responsible for all types of digital hardware development, testing, DFM and agency certification. Design responsibilities include development of digital platforms that include everything from microcontrollers to PowerPC processors. Basic network hardware design is a requirement. Analog development skills are not required but these skills are a definite plus in the area of power supply circuitry design.

Responsibilities include:

Will participate as an active hardware development team engineer, responsible for all facets of digital platform development including product architecture, design, development, troubleshooting, DFM and release to Mfg
Must be a self starter and able to lead a project from start to finish
Candidate must have experience with Agency test and certification, domestic and international, FCC and UL
Responsible for schematic capture and BOM creation

Requirements:

Must have experience designing PowerPC or similar processor platforms inclusive of memory & high speed bus design and layout
Experience with Agile for BOM development and Cadence for schematic capture
Must have 15 years experience in designing network products such as switches, routers, etc and RF design experience is a plus
Minimum of 5 years of recent agency test and certification experience for both domestic and international approvals of either wireless or wired products

Education:

BSEE required

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Embedded Software Development Engineer

The Embedded Software Development Engineer is responsible for the development Xirrus XS Array product software for all Xirrus WIFI platforms. The Engineer should have a wide range of experience and related knowledge in areas that encompass Enterprise switching and routing features, functions and operating systems. Experience would include development for both wired and wireless products. Should have extensive knowledge and experience with programming in the Linux O/S environment.

Responsibilities include:

Will participate as an active software development engineer in the XS software team
Responsible for defining the implementation of features on the Xirrus Array OS
Will participate in R&D of WIFI standards to support specific features on the Xirrus Array

Requirements:

Will have a extensive knowledge of: Embedded Linux,, Ethernet protocols, Wireless protocols including Data and VoIP, wired & wireless security protocols, Enterprise class switching and routing protocols, VPN, RADIUS, DHCP, Firewalls, switching fabric design
Minimum of 5 years experience programming/development for enterprise class switching and routing equipment and/or WIFI Access Point product software development
Minimum of 15 years of years of software development experience in embedded systems design and implementation

Education:

BS in Engineering, Computer Science or equivalent; masters’ degree preferred

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Senior SQA Engineer

The Senior SQA Engineer is responsible for testing and qualifying the Xirrus Array software product line. This person should be proficient in wired and wireless network related protocols as well as extensive knowledge of the SQA process. They should also have extensive knowledge and experience with Linux and Windows environments.

Responsibilities:

Responsible for system testing of the software as it relates to particular Array platforms.
Responsible to execute test plans based on developing and changing product specifications
Responsible for working with design and development teams to debug complex problems
Responsible for Regression test and test automation
Responsible for establishing and building test beds
Responsible for working with cross-functional teams

Requirements:

Must have 5+ years of hands on experience in testing networking products
Must have some scripting experience
Must have strong experience in testing L2/L3 protocols
Must have strong experience in testing of 802.11a/b/g/n, 802.11i, 802.11d+h
Must have ability to be a productive and flexible team member in an extremely fast paced engineering environment
Must have strong troubleshooting skills
Must be able to work independently without significant guidance
Must have good communication skills
Must have extensive experience with Linux and Windows based operating systems

Desired Skills:

Knowledge of Veriwave
Knowledge of packet generation tools
Knowledge of Wireshark and Wildpackets (Omnipeek)
Knowledge of Spectrum Analysis tools such as Airmagnet and Wi-Spy

Education:

BSEE, BSCS or equivalent required

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NMS SQA Engineer

Responsibilities:

Define test strategy, ability to write test plans and test cases for all NMS components.
Implement and maintain automated scripts to facilitate functionality and regression testing.
Participate in defect review meetings and work with development engineers to identify, isolate and resolve defects.
Document test progress & reports.
Design and Configure NMS test beds

Requirements:

Must have 6+ years of hands on experience in testing Network Management Systems
Experience with wired and wireless networking, 802.11a/b/g/n knowledge a plus.
Knowledge in packet capturing and troubleshooting using tools such as Wireshark.
Experience in working with SNMP, Java, Linux, WebUI, CLI, Mimic and knowledge with Tcl/tk scripting.
Strict attention to detail
Effective communication skills, flexibility, a strong teamwork approach.

Education:

BSCS or equivalent required

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Automation Engineer

The Automation Engineer is responsible for designing and developing automated - tests, test systems, and test tools. The ideal candidate is self-motivated, able to work independently without significant guidance, detail oriented, a productive and flexible team member in an extremely fast paced engineering environment, very excited about automation and eager to expand his/her knowledge.

Responsibilities:

Create automated tests using our in-house OO Test Harness.
Convert test plans into automated test systems.
Establish and build test beds.
Working with cross-functional teams.

Requirements:

5+ years of hands on experience developing automated tests and supporting software.
Strong troubleshooting skills.
Strong oral and written communication skills.
Experience coding for multiple operating systems.
Ability to think outside the box.
Working knowledge of networking products.
Working knowledge of Object Oriented Programming, Incr Tcl / Tk / Expect, and SQL.
Working knowledge of SQA and MFG processes.
Working knowledge of multi-threaded / multi-process systems.

Desired Skills:

Web based application development. This includes knowledge of HTML, PHP, XML, AJAX and Javascript
Tcl packages and package management
MySQL, Quick Test Pro (QTP), and Winrunner
Multiple Programming Languages, VB, C, etc
Photoshop
CVS Source Code Control system
Komodo IDE
Tcl Dev Kit
Veriwave

Education:

BSCS or equivalent required

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